Customer Confidentiality - City of Lubbock Utilities
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Customer Confidentiality

City of Lubbock Utilities takes the protection of customer information very seriously.  We closely adhere to all federal and state law and guidelines as it relates customer privacy. 

 On a regular basis, we send privacy protection notices so customers are aware of their legal rights and specifically their right of confidentiality of personal information.  We encourage all customers to complete the confidentiality request so we can have it on file as a way to further protect your information under Texas Utility Code. 

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Lpl Confidentiality Notice Side By Side 010919