To submit a form to City of Lubbock Utilities, please click the appropriate download link, save the file to your computer, and type in your information. Once you have completed the form, simply print it, sign it (if applicable) and submit it by mail, fax, or in-person.
By mail:
City of Lubbock Utilities
P.O. Box 10541
Lubbock, TX 79408-3541
In person:
City of Lubbock Utilities Customer Service Center
1401 Avenue K
Lubbock, TX 79401
By fax:
806-741-1069
Forms will be accepted in person during regular business hours, 8 a.m. – 5 p.m., Mon. – Fri.
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Customer Information Release (Witness)Release account information to specific party. Witness signature required. -
Customer Information Release (Notary)Notarized release of account information to specific party.
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Default Customer AgreementLandlord agreement for services to revert on move out.
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Interconnection Agreement for Customer-Owned Renewable GenerationCustomer request to interconnect its Customer-owned renewable generation to COLU’s electrical service grid at the Customer’s presently metered location. -
Medical VerificationForm to submit to physician to certify life support equipment.
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Project Helping Hand Pledgeization to add a donation to your utility bill each month to help the needy pay their utility bills. -
Confidentiality of Personal InformationRequest confidentiality of personal information related to your utility usage and billing.
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Energy Assistance FormFor agencies that pledge energy assistance for customers.Visit
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Letter of Credit FormGet a credit reference from City of Lubbock Utilities for another utility provider.Visit -
Question/Comment FormSubmit questions or comments to City of Lubbock Utilities.Visit