Contact City of Lubbock Utilities - City of Lubbock Utilities
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Contact City of Lubbock Utilities

City of Lubbock Utilities Customer Service

Phone: 806-775-2509

Text or emailCustomerFirst@madetobehome.com

Customer Service Center:
1401 Avenue K 
Lubbock, TX 79401


Regular business hours for our customer service phone line and Customer Service Center are:

8 a.m. – 5 p.m., Mon. – Fri.

Please note the City of Lubbock Utilities Customer Service Center is closed in observance of the following holidays: New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Friday after Thanksgiving, Christmas Eve, Christmas Day.

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