For 24-hour emergency water service, call 806-775-2588.
To report an electric outage, call 806-775-2509 or email or text Lubbock Power & Light at LightsOut@LPandL.com.
Please provide your service address, a phone number and any other information you can share about the nature of your outage.
Due to increased call volume in the event of an outage, customers may experience longer than normal hold times on the phone. We encourage customers to text or email.
Unless you believe there is a life-threatening situation, do not call 9-1-1 to report a power outage.
To report a streetlight outage, please call 3-1-1, or send a text or email to Streetlights@LPandL.com.
©2020 City of Lubbock Utilities
1401 Avenue K. | Lubbock, TX 79401 | 806-775-2509